Patients

  1. How we safely transport your medicines: An interview with our logistics team

    Our logistics team is responsible for delivering medicines to patients anywhere they may be. Every medicine is treated with extra care to ensure its safe and timely delivery.

    Lee mas »
  2. Spotlight on the Patient Support Team: Assisting patients from all over the world

    When our patients submit an inquiry for a medicine, they are then personally contacted by one of our Patient Support team members who assist them through the entire process of ordering, sourcing and delivering their medicines.

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  3. TheSocialMedwork commitment during the COVID-19 outbreak

    Here some frequently asked questions and answers that touch on important COVID-19 related updates.

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  4. Medicine pricing explained

    After submitting a request and receiving a quote from our Patient Support Team, patients often have many questions regarding the price that they receive. In this article, you can find a breakdown of the total cost of a medicine we are supporting you to access in addition to resources on how you can possibly get it reimbursed.

    Coins in a glass cup

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  5. An easy prescription guideline

    In order to help you expedite the request process with us, we put together a quick prescription guideline.

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  6. How to spot a scam website

    10 modern tips and tricks for online safety.

    online scam

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  7. Matt's story: I'm doing fine

    I’m lucky. It's been 4 years since the first MND symptoms, only my voice has been impacted.

    matt 2x

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  8. David's story: Nothing to lose

    Two and a half years after his diagnosis, David found a medicine with off-label application for MND.

    david 2x

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  9. Fiona's story: PBC, my mother and me

    fiona 2xAfter 40 years with primary biliary cholangitis, Fiona's mother is still alive thanks to her daughter's dedication and a liver transplant.

    Lee mas »
  10. Marc's story: A brief look at life with ALS in the US

    After 3 years of living with ALS, Marc found a new medicine on the other side of the world. 

    marc 2x

    Lee mas »
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