Good to know

  1. Spotlight on the Patient Support Team: Assisting patients from all over the world

    When our patients submit an inquiry for a medicine, they are then personally contacted by one of our Patient Support team members who assist them through the entire process of ordering, sourcing and delivering their medicines.

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  2. How we safely transport your medicines: An interview with our logistics team

    Our logistics team is responsible for delivering medicines to patients anywhere they may be. Every medicine is treated with extra care to ensure its safe and timely delivery.

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  3. TheSocialMedwork commitment during the COVID-19 outbreak

    Here some frequently asked questions and answers that touch on important COVID-19 related updates.

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  4. Medicine pricing explained

    After submitting a request and receiving a quote from our Patient Support Team, patients often have many questions regarding the price that they receive. In this article, you can find a breakdown of the total cost of a medicine we are supporting you to access in addition to resources on how you can possibly get it reimbursed.

    Coins in a glass cup

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  5. An easy prescription guideline

    In order to help you expedite the request process with us, we put together a quick prescription guideline.

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  6. How to spot a scam website

    10 modern tips and tricks for online safety.

    online scam

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  7. Fact Sheet for Healthcare Professionals

    Downloadable fact sheet answering the most common question TheSocialMedwork asked by healthcare providers.

    doctor ok sign

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  8. 5 simple tips for a good start to 2019

    Realistic new year's resolutions for lasting results!

    holding calendar clipboard

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  9. Supporting the Named Patient: Healthcare professionals

    Doctors hold the key to access new medicines.

    doctor and patient

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  10. Supporting the Named Patient: How we do it

    How we find and ship medicines on behalf of patients.

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